Shipping policy
Last Updated: January 23, 2025
Shipping Information:
Shipping Costs & Delivery
Shipping costs are calculated based on package weight and delivery location
Free shipping available on all orders over $100
Orders are shipped via USPS
Please allow 2-3 business days for order processing
Tracking information will be provided via email once your order ships
Order Processing
Orders are processed Monday through Friday, excluding federal holidays
Processing time does not include transit time
Shipping to continental United States only
Returns & Refunds:
Return Eligibility
Items may be returned within 30 days of delivery
All items must be:
Unused and in original condition
In original packaging with all tags attached
Accompanied by proof of purchase
Return Shipping
Customer is responsible for return shipping costs
Exception: Free return shipping for defective items
We recommend using tracked shipping service for your protection
Refund Process
Refunds will be issued to original payment method
Processing time: 3-5 business days after return is received
Original shipping charges are non-refundable
Contact Information
For questions about shipping or returns:
Email: info@notom.co
Address: 62 N Grant Ave, American Fork, UT 84003
Policy Changes
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date.