Last Updated: January 23, 2025
Shipping Information:
Shipping Costs & Delivery
- Shipping costs are calculated based on package weight and delivery location
- Free shipping available on all orders over $100
- Orders are shipped via USPS
- Please allow 2-3 business days for order processing
- Tracking information will be provided via email once your order ships
Order Processing
- Orders are processed Monday through Friday, excluding federal holidays
- Processing time does not include transit time
- Shipping to continental United States only
Returns & Refunds:
Return Eligibility
- Items may be returned within 30 days of delivery
- All items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
Return Shipping
- Customer is responsible for return shipping costs
- Exception: Free return shipping for defective items
- We recommend using tracked shipping service for your protection
Refund Process
- Refunds will be issued to original payment method
- Processing time: 3-5 business days after return is received
- Original shipping charges are non-refundable
Contact Information
For questions about shipping or returns:
- Email: info@notom.co
- Phone: (801) 885-4248
- Address: 62 N Grant Ave, American Fork, UT 84003
Policy Changes
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date.
